Reputation Growth System is a post-purchase reputation system for e-commerce brands. Not an email agency, not an ads agency. One job: turn the customers you already have into authentic five-star reviews, and turn your rating back into an asset.
Why we exist
Everyone knows reviews can be bought. So buyers skip the praise and read the negatives first. An unanswered one-star review becomes the most-read page a brand has, and it quietly costs 10 to 20% of revenue. Meanwhile, the overwhelming majority of happy customers never say a word, because nobody asked them the right way.
How we work
- Audit. We find exactly where your brand is losing reviews, and what it costs you.
- Collection. The right customers get asked the right way, at the right moment.
- Recovery. Unhappy customers are caught and turned around before they go public.
- Retention. Your existing customers come back, buy again, and say so.
- Proof. You watch the rating and the numbers move, every month.
What we refuse to do
No bought reviews. No fake reviews. No shortcuts that get a Trustpilot profile suspended. Authentic reviews from real customers is the entire method, and it is also why it works.
Who we turn down
We qualify every brand before taking it. If the audit shows the problem sits somewhere else and it is not ours to fix, we say so and we decline the retainer. You keep the audit and a straight answer about what to fix first.